Guest Experience

Custom Upholstery: Design Must-Haves for Hotel Guest Room Seating

When it comes to seating in a guestroom, one cannot simply rely on a bed as the only option. Fortunately there are many options for seating and they all have the ability to be aesthetically remarkable!

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A Comfy Couch

Oh, the couch. If there happens to be enough space in the room, you absolutely should put a couch in the room, maybe two! This piece of furniture does not have to be a sectional by any means, especially if the room is not big enough. Sometimes a simple love seat is the perfect addition to the space and can even make the room appear bigger than it is. There are two great materials that we suggest using for your guestroom couch, Microfiber and wool.

 

Microfiber is going to be the most cost effective option of the two AND it is also extremely popular in today’s design trends. One reason they are so popular is because they are so soft and stain resistant! Beside that, they are durable, easy to clean, dust free (does not collect dust) and cheaper than leather, not to mention incredibly comfortable.

 

Wool, another durable and easy to take care are fabric, can also be very trendy. Although wool is not stain resistant, it is extremely easy to clean and sturdy. Wool is a widely chosen fabric, especially if children will be using the piece of furniture. This is because of its durability and the fact that it is less likely to have pilling occur on the fabric.

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A Cozy Chair

The most commonly used option is of course a chair. Not only should the chair be trendy and cute, it should most definitely blend in the with theme of the room or brand of the hotel AND be comfortable! Yes, comfortable chairs are the ones people talk about the most. Add in the fact that the chair is easy to match a brand theme and can look “cool”. This will have the guests trying to find out how to get one of their own! Microfiber and/or cotton blend upholstery are the best options to choose from when picking the perfect chair for the guestroom. 

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Plush Benches

Can you say, “classy”? Walking into a room and seeing a beautiful plush bench at the end of the bed always puts out an “expensive” and high-end feel to a guestroom. If storage in the room is an issue, a bench that is also a storage bin option is alway welcomed. Multi-use objects can help consolidate items in a room and may even provide more free space to add in accents for the room. Again, one cannot go wrong with the choice of microfiber. A different upholstery option would be a good quality vinyl. Vinyl is easy to clean, easy to repair and still gives off that high end look.

 

So there you have it. Having multiple options for seating in a guestroom makes it more inviting and creates a comfortable vibe for the guests. They will be more likely to have other people over to visit and in turn opening up the opportunity for other people to have interest in booking a room. A win-win!

Hospitality Design Influence on Guest Experience

When walking into a hotel, the very first thing that will catch your eye is the design. As guests enter the lobby of their hotel, they are absorbing the colors textures and shapes within the space. Is the style modern, industrial, traditional or is it eclectic? Perhaps there are colorful tiles with intricate patterns on the stairs, or a beautiful seating arrangement near a water feature that would make for a great photo opportunity before heading out to dinner. Great design in hospitality is meant to draw the guests into the space and create a visual narrative that they can remember long after check-out. Design is important for the owner, the brand, and the guest. With hotel owners prioritizing their guests and guest experience, they are focused more on creating hotels with great interior design. While a beautiful hotel lobby might receive a positive yelp review, a room that is built with the guest in mind, and top notch service will be awarded with a five-star review. There are two main types of hotel guests: families and business travelers, and it is important to keep their guest experience in mind when thinking of design.

 

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Family First:

When a family is traveling together, different members of the family will have different needs. If a family is traveling with a young child, or two, while at check-in, the simple offering to baby proof the room could make all the difference for the parents and children. Offering activities such as movie night for the kids with complimentary popcorn, or babysitting service, so the parents can have a relaxing night out, or even just providing the families with rooms that have more space - after all, four people, and their luggage, crowded into one guest room without the proper floor planning and furniture that offers storage solutions, might feel a bit crammed. By focusing on the family dynamic - hotel suite designs have the opportunity to accommodate the needs of guests and increase the satisfaction of their over all stay.

 

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Stress Free business:

People who travel for business, especially younger generations, such as millennials, are known to extend their business trips an extra day or two in order to enjoy and explore the destination or city they are visiting has to offer. When traveling for business, it is essential in our hotel room design process to make choices and specifications that help reduce any additional stress that could be avoided for the guest to optimize their social strategy. The best way for hotels to reduce stress is through mobile applications, keyless entry into rooms creating the convenience of having everything important in one place. Hotel room design trends have also began improving design by adding storage for suitcases that way it reduces the stress of unpacking and leaving things behind. With design elements like Apple TV and The Echo, guests have the ability to entertain colleagues if they choose to, or just relax after the day catching up on their favorite TV shows. Hotels are starting to ask us to design their bathrooms with more “spa features,” such as:  bathtubs with jets, vanities, waterfall showers, and even pairing up with high end salons to develop upscale toiletries specific to their brand. 

 

Even though these demographics are very different and each hotel guest values different experiences, as hotel designers, we can make strategic decisions in our design process to help improve the guests overall experience, no matter what their preferences are. A little goes a long way. An Apple TV with complementary popcorn, can make for a relaxing night in, when a guest is feeling tired or the weather is bad. These small touches can elevate the experience to a five-star quality stay.