Technology

TECHNOLOGY LEADS THE WAY FOR THE NEW YEAR

TECHNOLOGY LEADS THE WAY FOR THE NEW YEAR

When I wrote last week's blog about Millennials, I found myself looking back over the bullet points and making one conclusion--nearly ALL of massive changes in the hospitality industry are driven by one dominant force: Technology. In fact, this weekend, I was doing some research online and came across a Tripadvisor review. It read, “Austin is one of the few cities with Google Fiber and I would have expected more from this hotel.” This review speaks volumes about the expectations of technology in our field--we are supposed to be ambassadors rising technological trends.